Shopping Guide

Payment

Credit card: VISA, MASTER, AMERICAN EXPRESS, JCB, NICOS
Cash on delivery: Yamato Transport (Domestic use only)
*Extra charge for COD less 10,000 yen purchase: +300yen
more than 10,000 yen purchase: free

Shipment

・Domestic
Delivery courier: Yamato Transport
Your order will be dispatched within 3 working days after your payment is confirmed.
We will let you know the tracking number after shipping.

・International
Delivery courier: DHL or EMS
Your order will be dispatched within 3 working days after your payment is confirmed.
We will let you know the tracking number after shipping.

Shipping fee

Tokyo, Kanagawa, Chiba, Saitama, Gunma, Ibaraki, Nagano, Niigata, Yamagata, Fukushima, Miyagi, Tochigi, Toyama, Ishikawa, Yamanashi, Shizuoka, Aichi, Gifu, Mie, Fukui 850 yen
Aomori, Akita, Iwate, Osaka, Kyoto, Shiga, Nara, Wakayama, Hyougo 1,000 yen
Hiroshima, Okayama, Yamaguchi, Tottori, Shimane, Kagawa, Tokushima, Ehime, Kouchi 1,100 yen
Hokkaido, Fukuoka, Saga, Nagasaki, Oita, Kumamoto, Miyazaki, Kagoshima 1,400 yen
Okinawa 1,500 yen
*We offer free shipping on a total purchase of 10,000 yen or more.

International

Shipping fee will change depending on the weight and the destination.
Basic shipping fee

East Asia (South Korea, Taiwan) 2,600 yen
East Asia (China, Hong Kong) 2,700 yen
Southeast Asia 2,800 yen
Oceania 3,400 yen
North America 4,000 yen
Europe (EU nations, United Kingdom) 4,000 yen
Europe (Russia) 4,800 yen
South America 5,000 yen
Middle East, Africa 5,200 yen
*Additional fee is added to weight over 2.5 kg or more.
*Shipping available area

Returns

We will provide free shipping for any defect products.
Returns and exchanges at the customer's convenience will be accepted within 14 days of delivery. After notifying us about the details, ship the products back to us.
Please note that we will not accept your returns or exchanges in the following cases:
· Products that have been used
· Products that have been damaged by the customers
· Products with a name inscription